Non-significant predictors included: year of graduation, race/ethnicity, sex, group practice/hospital/public health settings versus solo practice, and percentage of pediatric Medicaid patients in practice. Copyright: © 2016 Koo et al. Two statistical models, rather than one model, and cautious interpretation were used to control for potential selection bias. These NP specialties were chosen because they care for patients during developmental periods of young teeth: pregnancy, infancy, and early childhood. The funder had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. Clinical communication strategies of nurse practitioners with patients. Contributed reagents/materials/analysis tools: MQW AMH. Indeed, active listening is an important principle of effective communication. Respondents represented a wide range of almost four decades of professional practice since graduation from their nursing programs. https://doi.org/10.1371/journal.pone.0146545.t002. Do not participate in gossip, rumors or back-stabbing. Dental caries is a preventable chronic disease, and the most common childhood disease [11,12]. https://doi.org/10.1371/journal.pone.0146545.t005. This observation is especially true in high-intensity environments, such as those in which nurses typically work, when communication typically goes beyond words, according to the American Nurses Association and AONE. Assessing the office for user-friendliness did not demonstrate a significant difference in the average number of communication techniques used per week out of the 7 basic or the 17 total communication techniques in the ordinary least squares regression (p = .80), yet did demonstrate significance in the bivariate analysis on the mean number of techniques used out of the seven basic communication techniques (4.00 vs. 4.60 techniques, p < .01) (Table 4). Such an environment helps professionals feel comfortable sharing their thoughts. This study provides an assessment of the communication techniques of nurse practitioners (NPs) in Maryland, as part of a statewide oral health literacy assessment of dentists, dental hygienists, physicians, nurse practitioners, and the public [1–7]. NPs in Maryland self-reported routinely using some recommended health-literate communication techniques, with belief in their effectiveness. Verbal cues beyond the message itself are also important, according to the American Nurses Association and AONE. The 7 basic communication techniques are comprised of the 7 items in the two domains of interpersonal communication and teach-back. Listening and speaking are equally important. Which degree program are you most interested in. This study provides an assessment of the communication techniques of nurse practitioners (NPs) in Maryland, as part of a statewide oral health literacy assessment of dentists, dental hygienists, physicians, nurse practitioners, and the public [1–7]. This was a self-reported survey, which may include some inherent potential for bias to report communication behaviors as performed more frequently than actually performed. Assessments for user-friendliness may include looking for use of clear symbols on signage, ease of facility navigation, and literacy levels of patient education materials and patient forms [3,39]. Emphasis could include assessing the environment of the practice for patient-friendliness to develop more health-literate organizations and communication techniques recommended by AHRQ’s Health Literacy Universal Precautions Toolkit [33,38]. Three sequential mailings were sent approximately three weeks apart. No, Is the Subject Area "Health education and awareness" applicable to this article? No, Is the Subject Area "Social communication" applicable to this article? Analyzed the data: MQW. Positioned to contribute to preventing early childhood contexts, including listening to patients describing their symptoms communication! ) of NPs reported routine use of communication techniques are effective in this descriptive study of nurse practitioners licensed Maryland... Data collection and analysis, decision to publish, or preparation of the time.! W. Koo was the primary author of the data into a wider dialogue disease 11,12. 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