My only left arrow key is not working. On the other hand the keys up and down not. If that does not turn off scroll lock, try pressing Command + F14. When was the last time it worked without this issue? I'm on a very new HP PC. Usually, you do not expect the up and down key to work together; or the left and right key to work together since they will conflict. If the keyboard is not working in Windows, continue with these steps to uninstall and reinstall the keyboard software in Device Manager. Have you attempted any steps on your own before posting on the HP Forums? (You might also need to check the manual if you’re unsure how this is done). When I turn off the WIFI-button all the arrow keys's are working normal. I recently purchased the HP Pavilion dv6-3217cl and the left and right arrow keys are not working. I have looked up other users with similar issues on their laptop computers but the only answer that is ever given is to send your laptop in for repair. For the past 1 week,my laptop's delete , left and right arrow keys are not working all of a sudden.I tried uninstalling the keyboard driver and restarting but it didnt work.i tried removing the battery it didnt work By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When was the last time it worked without these issues? Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Did you drop liquid or have any accidents with the keyboard? On the other hand the keys up and down not. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. I just got this Hp Pavilion dv6 laptop for my birthday and have never had problems with the keys. If the Startup Menu screen opens, press the F10 key to open the BIOS settings. 2. Hello, as far as I can see are the test results okay. It's not that I need to hit F7. I am very frustrated. Hello, the exact model number is G6-1220sd. here's what I'll need, so I may be able to provide an accurate solution: What is the product number of your device? -> do let us know what the keyboard test results in. However, these drivers will still be compatible with your system. At this time we do not offer Windows 10 as an option. Could anybody tell me if this is a software or hardware problem and how to handle this problem ? Ask the community. It is not working at all. Any idea ?? The arrow keys retain their importance and are now used in PC games to move characters, and in most programs to move the cursor among other things. -> Plz select Component Test -> Keyboard. The arrow keys left and right are working good. The integrated keyboard in the Notebook should be serviced or replaced. That's not … It's not that they scroll fast. As I understand, left and right arrow key is not working on the keyboard. Every few hours (yes, hours) the up and down arrow keys stop working. If the Startup Menu screen opens, press the F10 key to open the BIOS settings. @Jittan007 Thanks for sharing your concern with the HP Community. To do so: Power off your HP laptop and disconnect the charger. The links will show Windows 8.1 as being the operating system. Double-click Keyboards, right-click the keyboard name, then click Uninstall to remove the device from Windows. Laptop Arrow keys not working!!!! When the arrow keys scroll through your entire spreadsheet rather than moving from cell to cell, the culprit of this behavior is the Scroll Lock key. This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out. Didn't find what you were looking for? Use this link to find it: click here, (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.).

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